I ordered from Femme Luxe 3/6/19 spending about $130. Got multiple things from FemmeLuxe now. Similar businesses with the highest Trust Score in the same category. I love the unique wedding gown options that edressme.com offers! For the best experience on our site, be sure to turn on Javascript in your browser. I bought some elasticated joggers on 16th April. The number to call is 0808 223 1133 and is free from mobiles and landlines. Bought twice from this company. We found that this business has an Instagram page, where they communicate with their customers using images and videos. I have emailed multiple times regarding a refund and the only response i get asks for confirmation of my return and says that they will check on it, which they never do. Edressme has so many beautiful wedding gown options! It fit perfectly - no alterations needed. According to our Research: I ordered 1 size larger so I could have them taken in and fitted properly. I caution everyone to avoid this online company. From our experience this can indicate that the business is either not actively engaged with online communication or is new and growing. I live in NYC so I did exactly as the website said. I finally got it sorted and just thought it might of been a busy time for them so I gave them the benefit of the doubt. I then contacted again to ask if they would ship or to just cancel my order. Then they had an attitude and just cancelled my order instead of shipping. I loved my crystal bracelets I purchased for my rehearsal dinner from edressme. Unless you want to get robbed. They operate these particular websites: www.femmeluxefinery.com; www.femmeluxefinery.co.uk. They especially loved the low price! I found two dresses to buy on clearance a year later that i used the credit but then the second one was out of stock. I've been waiting for about two months to get back my money. Femmeluxe is extremely small ! STILL haven't got either two pieces weeks later. Despite the beautiful clothing collection, the comments and reviews of customers tell a different tale. Its a scam. I never left a review but this website is unbeliveble I ordered a dress wich I paid 19.95 they taken from my account but and i send it back took 2 months for the refund to came and i recieve 14.95 they said I had a discount but If I had a discount I will pay 14.95 I know is just 5 but I paid the delivery as well . and how is the quality of the dresses? If you are looking for an afforable wedding gown (under $500!) They believe this is the new trend in style, and have narrowed it down for you by selecting the most appropriate collections suitable for you. I contacted Femme Luxe to enquire how to go about returning the item for either a replacement or refund but was told that they only accept faults for 28 days. Like what a joke this site is, get your dress from david's bridal you at least can go to the store and it's not as tacky for so much money. Received my items in a good amount of time and the minute I opened them, I had seen that they were of poor quality. I've sent things to the UK, China and got my refund but still waiting for a refund from a company that is the state next to mine. I wear a US 7 and ordered a US 10 off their site based on their sizing chart guidelines. I have reported them on principle. Fast shipping too. My bridesmaids wanted cute shoes on the cheap and I found plenty of options at edressme.com. I might get a pair myself they loved them so much! Wedding Dresses Bridesmaid Dresses Gowns David039s Bridal. 
When I received the dresses not 1 of them fit properly. where is the company located? Is edress.com in china or the usa? Camille La Vie has a consumer rating of 4 stars from 14 reviews indicating that most customers are generally satisfied with their purchases. On hearing my experience, they have reported the company to Trading Standards for restricting rights. Your site requires a star rating to post, unfortunately I have to give this site a positive rating with one star. Over the course of 4 subsequent emails, I quoted the Consumer Rights Act 2015 and I asked for the matter to be referred to the complaints department. 
This is essentially stealing. I had trouble narrowing it down and ended up ordering 2! I just received my gorgeous gown by Tony Bowls and it looks like a million bucks on me - love, love, love! Pinterest is also a great tool for networking with customers and finding/sharing inspiration. I placed an order in October and immediately returned the items a few days later because they were to small. I contacted them continuously regarding my refund and I was told that i would have to wait 28 days as there returns come back in cages its now over 30 days and they cant provide my refund because I no longer have a tracking number despite providing them with my order number and details. And styles that they could wear again. You can pay for Items on the Sites with all the subsequent payment options: Maestro, Delta, Mastercard and Visa credit cards, American Express charge cards, Solo or Electron debit cards, and PayPal and can pay for Items in any of the mentioned currencies : US Dollars, Pound Sterling, Canadian Dollars, New Zealand Dollars, Euros, Australian Dollars, Danish Krona, Swedish Kroner, Hong Kong Dollars, Norwegian Krone, Singapore Dollars and Swiss Francs. Over a week passed so I contacted them and they did not respond. They aim to offer the leading trends at the most affordable prices, on a global scale, with new styles published every week they are smashing prices internationally. It fits my phone and lipstick and I will definitley be using it for date nights with my new Hubby :), Gain trust and grow your business with customer reviews. JavaScript seems to be disabled in your browser. EXTRA 10% OFF EVERYTHING Copyright 2022, Noble Trends LTD T/A FemmeLuxe, All Rights Reserved. The score is based on the time the business domain has been active, the existence of the valid SSL certificate, associated payment options, and/or mobile app. i don't want to offend but am just careful. You need to be careful and and not buy from this company. Im a size 6 usually everywhere with no problems. Appalling if you ask me. Customer service is out the window and they dont give a fuck about whether or not you get your refund. It is now April 1st and I have not received ANY REFUND at all. If i choose a dress from a brand like scala or jovani you will send from the brand dress or you will tailor it in your factories? My wedding is in St. Barth's and I wanted something that was fashion forward and stand out with a reasonable price point. We use cookies for analytics, personalization, and ads. I am yet still to receive an apology or a refund. I think they are making profits by selling cheap, inferior quality goods and refusing refunds on the basis that most people wont, or dont know how to pursue their rights. For the best experience on our site, be sure to turn on Javascript in your browser. In case you change your mind, you can return your items to them within 14 days of delivery at your own expense. The store will not work correctly in the case when cookies are disabled. Sharing your review, you help other customers. Purchased a dress for my daughter and was COMPLETELY misled by the return policy. @ 2022 Smart Score, Inc - All rights reserved. Grooming products, underwear or swimwear (if the hygiene seal has been removed), pierced jewelry, cannot be returned for hygiene and health reasons, Shoes must be tried on indoors and should not show any signs of wear and FEMME LUXE tags, SCAM! Go with a trusted website. Use Code: ICON10. They stated on their website to send them back to the Manchester address. Be a part of Reviewsxp & receive latest Updates & Deals. There is no contact number for this company, they use HERMES for delivery & they're even worse than femme luxe. Backlinks are links from external websites to the business webpage. 
Many customers said that the company has poor customer service. Items must be an unworn and unwashed condition with no makeup stains or dirt marks. i do not want to order if out of usa. When I didnt receive a refund I chased them multiple times and they kept responding with 28 working days. This caused a great deal of agony and stress. I ordered 12/26 with next day delivery, no where on the site does it give an estimated delivery (you would assume when it says next day delivery, its next day) til your order is processed and picked up by delivery service then the delivery service gave me a delivery date of 1/02. The worst. I saw one of the dresses on this website (two tone sequin mermaid evening dress by js collections) for $385 and the same dress on lord and taylor (js collections open-back lace gown) for $223. Claim your listing for free to respond to reviews, update your profile and manage your listing. One item was not received and after an investigation they said everything seemed ok and wasnt sending a refund. Sage Strappy Satin Side Split Maxi Dress - Karina, Black Off The Shoulder Mesh Puff Sleeves Bodycon Mini Dress - Vicky, Pink Cold Shoulder Bodycon Ruched Midi Dress - Georgie, Nude Flared Long Sleeve Bodycon Midi Dress - Valentina, Black Strappy Mesh Corset Mini Dress - Seville, Black Short Sleeve Lace Up Print Top - Lily, Pink Short Sleeve Lace Up Print Top - Lily, White Short Sleeve Lace Up Print Top - Lily, Yellow Satin V Neck Open Back Front Twist Maxi Dress - Adalee, Black Halter Neck Cut Out Bikini Top - Allegra, Black Strappy Halter Neck Cut Out Maxi Dress - Karen. Not only this but whoever does the packaging is terrible at their job. This resulted in me loosing out on money as the clothing were different prices. I emailed customer service and the woman tells me that I was supposed to send to a Jersey address but now where on the website does it state that. Femme Luxe is stylish and forward-thinking online fashion brand. I have emailed, wattsapp and Facebooked them and no correspondence. Customers face problems such as late delivery, cancellation of orders, not receiving refund, uncomfortable clothes and low-quality items. They continuously lie and clearly have no intention to return my money. It was $180 ripp off for the material. Having read all the negative reviews on here and other review sites, I have reported the company to the Consumer Rights department of Citizens Advice. The main metric, showing how trustworthy is the business. They gave me a fake tracking number. And only for $1,228! End of the day I wouldnt even bother wasting your money on inconsistent clothing quality and sizing. Hi, are there any active promotions i can use on my order? You have to be an authorized business owner in order to use this feature. The Camille La Vie shoes are beautiful and were only ~$50. Numerous times this has been the case and shouldnt be acceptable to sell. By 15th May (29 days later) the elastic had completely snapped. They still have my item on their van somewhere, it's just disgusting. Not happy ! It is rare to see crop top styles that are so elegant. We searched online and found that this business has an active Facebook page with 506 followers. The dress that came was not good quality either and cost $70 like are you kidding? Im very happy with that, I have messaged and havent had no reply at all I ordered my clothes on the 14th of august and still have not received my clothes Or message back I didnt even get a conformation email never had any problem with this clothing website but this is ridiculous. Not only did they not give my money back when it wasn't used but they gave me store credit and never had anything to close to the same amount. Hope they enjoy keeping my extra money to improve the quality of there clothing. I emailed the company to which they managed to sort out after multiple emails back and forth, basically explaining to them what they owed me etc. Waste of time! The first time I I bought clothing I received a mixture of decent quality clothing and the rest was bad quality. To find more information about reviews and trust on Sitejabber.com please visit. where are the dresses made and shipped from? The Cansas gown by Tarik Ediz was exactly what I was looking for and it is absolutely stunning on. I bought it to go to a wedding. 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Grooming products, underwear or swimwear (if the hygiene seal has been removed), pierced jewelry, cannot be returned for hygiene and health reasons, Shoes must be tried on indoors and should not show any signs of wear and FEMME LUXE tags should be attached to all the items. i also have a few more questions: what is the return policy? That time has now surpassed and I have still NOT been refunded. I purchased items from this website and the quality is HORRIBLE. They keep giving me the run around and now I have to go through my bank and PayPal to get back my money. I was in need of a sparkling clutch for my wedding festivities and found a gorgeous one by Camille La Vie for only $55. I immediately returned the items the next day. Our online selection of women's dresses from amazing designers in a wide selection of styles, colors and designs can't be beat. They take your money and you never get your items. Access SmartReviews free tools for businesses and start getting closer to your customers today! Please note, if you are a business owner and you want to add any technical criteria, you can register and link your profile to the business profile and list the missing technical specifications. We found that this website accepts payments, which means that you can purchase goods or services directly from their site. Femme Luxe is Parmida Fashion limited, a company registered in England and Wales. Like don't put it on your website then. The score is based on the consumer reviews on the Smart.Reviews, and reviews on other popular reviews websites. I kept getting the same reply from Georgina Smith, ignoring my comments and repeating the 28 day rule. All dresses were returnable but the fine print stated for store credit only. WHAT EVER YOU DO, DO NOT BUY FROM HERE, sizing way off, cheap material, misrepresent next day delivery, ABSOLUTE WORST COMPANY AND CUSTOMER SERVICE, Unit 2A Trading State, 60 Sherbourne Street, Manchester, M88LR. This company will send you shitty clothes and take your money. They have no minimums for free shipping and they all arrived as pictured. Dont bother buying clothes from here as majority are badly sized. why is it more expensive at this website rather than a name brand store? All fake or false reviews are excluded from the Reviews Score. The product I ordered is very good quality and size Its been 2 weeks now since I ordered and paid for next day delivery, money has been taken from my account but still no delivery and just says processing order on site. If I messed up my order I have no problem paying for return shipping but when their sizing chart and clothing do not fit as their site states thats where I have a problem with paying for return shipping when it is their fault their clothing is not sized as stated. Really don't understand how people like this stay in business and steal peoples money like that. Put that fricking fine print front and center. I would not recommend this website. Youre moments away from writing your review. I have a bad experience with buying a formal dress on line. The score measures the authority of up to 20 most trusted backlinks. and don't want to compromise on the syle, you have found the right site! i'm asking if edressme is trustworthy and not a front for a cheap factory in china? Excellent chic clothing collections, you can shop for gorgeous prom dresses, homecoming dresses, evening dresses and cocktail dresses, to suit your shape and taste, good quality. I ordered for a dress and it has been almost 2 months without it being delivered. She loved mulitple styles and ended up going with a gown by La Femme for only $478! I would not have wasted my money for dresses to an event when it would not be here on time. I will be getting all of my bridal party dresses here too! My Mother is a fashionista and would not settle for a sham MOB gown so I sent her to this website. My wife ordered several dress ($1,000 worth) to try colors, style and sizes for our daughters upcoming wedding. We discovered that this business uses Twitter for networking with their clients and promoting company news and updates. We found this business on Pinterest, which could indicate that it uses Pins to help people find more information on products they're looking to buy. Rude and never got the item. We check all genuine customer reviews and show the number of approved and rejected reviews. luckily my credit card company sorted it out for a full refund. One of the dresses smelled like vomit, the other was black and material was so thin and cheap you could see right thru it. Please note, if you are a business owner and you do not see any of the social media profiles for your business, you can request to add them when clicking the Social tab and pressing Report more social profiles. Twice now Ive got next day delivery and the complete wrong thing has come? One the website it states "This style is refundable for edressme credit" with a link to a FULL POLICY After months of searching for a bridesmaid gown that would work for everyone I found the Flowered Mermaid gown by JS Collections and it is a perfect fit! Camille La Vie ranks 83rd among Wedding Dresses sites. DO NOT SHOP HERE! This is usually an indication that the business has some visual aspects that it wants to showcase. Backed by the National Science Foundation. They looked great online but in person, it was terrible. Bought 3 dresses with next day delivery. Day light robbery, I ordered a dress which I returned within 14 days. IF you follow to the full policy, it says that you have 5 DAYS to return the dress. Shopping for dresses at edressme is convenient no matter where you live. Different customers face certain problems in purchasing items from the website. They are so bad . i was sent the wrong item and have emailed 3 times and still had no response.
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