danco dual flush instructions

danco I am half thru installing the device and then I read itI am frustrated obviously because of the wasted money and the wasted time. You cant go wrong with these valves and this company. 0000029408 00000 n She suggested I flush the fill valve to dislodge any debris (which I had already done), then she recommended I return the kit to the store and buy a new one as she believes my kit is defective. The service was quick and courteous, and they obviously stand behind their products. All had been working flawlessly until recently one of the flush valves would not do the quick flush unless we held the button in. The older one has been working like clockwork since we installed it almost ten years ago, but the newer one developed a problem after two years; the float wouldnt return to the top after a Full Flush, allowing water to continuously leak into the bowl. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or [emailprotected], we would be glad to provide a replacement. Lots of adjustments you can make to make it flush correctly. If you need any help with installation please dont hesitate to reach out to us. 6. It worked good for about the first year. You separate the base and put it in place over the hole that leads to the toilet. 4.Wipe down the surface of the valve opening with a cloth soaked in white vinegar to ensure there is no mineral buildup or other debris that could be causing the leak. 2nd Quick & Easy installation, it took longer removing the old parts than it did installing the new. the right price. Thank you for taking one of our big worries off our plate. Save my name, email, and website in this browser for the next time I comment. 0000002269 00000 n trol teams for further review.

Your email address will not be published. Bought this two years ago as a longer term replacement the fill valve quit and I must replace the kit since the 5 year warranty does t include shipping- probably will buy something else that lasts longer. We will pass along the issue you have encountered to our Engineering team and our Product Managers.

Please be assured this is not typical of our product, and we will share your concerns with our Product Management and Quality ConRead Moretrol teams for further review. Second, you have to follow the instructions for installation and setup with some degree of care (like I say, for a DIYer, this shouldnt be a problem) to get maximum benefits. She suggested I flush the fill valve to dislodge any debris (which I had already done), then she recommended I return the kit to the store and buy a new one as she believes my kit is defective. On the bright side my sisters unit still works great. Having said that much, weve had these in three bathrooms for about ten years, and weve never had a problem. I gathered my tools andless than 45 minutes later I was not only done but had everything tested, my tools put away, and the packaging outside in the recycling bin. seal stopped working in less than 2 months. I will let you know how it works and for how long. Havent found any other suggestions on the web site. We do offer a 10 year warranty for the HYR460. ishes flushing, the flush converter vibrates and makes a loud knocking sound. About a year ago I installed 2 of these in our home, along with 1 more in my sisters bathroom and all 3 had been working great. fix it. I do blame myself for not reading all the directions, but come on this should have been on the box or the first page. 0000232597 00000 n $(document).on("click", ".read_less_705", function(){ They can be reached Monday Friday between 7:00 am and 5:00 pm (CST) at 1.800.523.5135 (option 2), or if you prefer, you can email them at Read Moref="mailto:[emailprotected]">[emailprotected]. After about 6-8 months usage, 1 of the units began leaking water and causing the toilet to refill the tank. Our Product Support team can be reached at 800-523-5135 (option 2) or if you prefer you can email them at, keep an eye out for those. Insert the largest diameter into the largest gap in the space between the tabs of the unit and the overflow tube. It worked great for a little while, and I like having the dual flush.

Service was quick, helpful, kind and took care of our issue, replacing the unit without complaint. aerator faucet Not the water saving I bargained for! So, I only have good things to say about Dancos support. If you have any Do It Yourself ability at all, you can install one of these without any trouble. Thank you for your feedback and letting us know of the situation you had. For more information see our, HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve. Theres a round black rubber seal underneath the piston assembly that the float arm attaches to. 0000003223 00000 n 3rd The plunger that controls the tank refill is held in place by crimping itself to the refill tube mounted in the toilet tank. He explained it is located under that flange that drops down after the flush is complete and seals off the flow so the tank can refill. There could be a broken zip tie, blisters on the blue dome gasket Read Moreor plunger gasket, black retainer or cam missing, or the assembly reinstalled too tight. running but the tank did not fill. I discovered that it was flushing and wasting water randomly. 8. Id even pay more for a seal that lasts for a long time. Unfortunately, customer service was no help. I told him I did not expect this since the valve was out of warranty. 4. The Total Repair Kit can be calibrated to adjust the exact amount of water needed, detects leaks, and jets clean the tank. Just purchased this kit from HD. 0000183639 00000 n Can I just purchase the internal seal or I have to buy the whole unit again? $(document).on("click", ".read_more_705", function(){ Good Morning Bennie, I started to investigate and realized that when the tank is empty, there is no problem at all and everything works like a charm. Love it while working, but mine is also leaking into the bowl. 0000003085 00000 n

? 0000241656 00000 n It seems as if there might be debris in the fill valve causing a vibration. Good Afternoon Jose, Life hasnt been treating us very well lately, everything that can go wrong has gone wrong. PS. I was dreading this job and kept putting it off; turned out to be super easy. The leak rate for draining the tank varied from 3 hours to 8 Read Morehours. Im still tinkering with the low flush setting BUT everything works fine. Sometimes products fail for a variety of reasons no matter what we do to try and salvage the problem. Their email is [emailprotected]. No more leaky flapper, tangled chains or handles that have to be jiggled. The other one start auto flushing periodically. Since that time my other one start having the same leaking problem, so I took this one out, looking to find some dirt or something between the big blue tapered silicone piece and the actual drain into the bowl, but like the first one, it was spotless, so put in back in and it still leaked. 1st The flushing mechanism: You have to hold the button in throughout the duration of the flush, you can release it once the bowl is empty however I foolishly assumed that once you pressed & released the button you were good to go; this is not the case. The Home Depot doesnt appear to carry this brand anymore, so I guess Ill have to go back to Fluidmaster. I called technical support to see if there was anything else I could try before buying a new valve. Jiggling the housing or repeatedly pressing the Full Flush button would get the float to pop back up, but this became a nuisance over time. Id even pay more for a seal that lasts for a long time, ew. Im apprehensive about the two reviews Ive just read. I have reached out to our Danco Support team for them to respond back with any troubleshooting tips they have. Next you snap on the top piece and youre basically done with this part of the install. We will pass along the issue you have encountered to our Engineering team and our Product Managers. Watch the inside of the seal as you install it. I replaced all three toilets in my house to save more water in long run. Im most likely going to go buy a different brand altogether. Your not saving water when you have to flush 3 times. 0000002332 00000 n I have made sure to rush this through so you get a response ASAP!

The technical support rep told me that I had already tried everything he would have suggested and offered to send me a new valve free of charge. I do not recommend. Will see how long this lasts. Please be assured this is not typical of our producRead Moret, and we will share your concerns with our Product Management and Quality Control teams for further review. Our excellent Product Support team can be reached at 800-523-5135 (option 2), or if you prefer you can email them at [emailprotected]. to the landfill, just because a gasket is worn. 0000014497 00000 n But it seems that the included Zip-Tie isnt as beefy as it could be, I used two 12 inch (I agree that it is overkill but I did not want to come home to a mess one day). 0000011817 00000 n We received it within a week and it has been working perfectly since then. We also have an excellent team of technical support associates that can help provide information and instructions to help with your installation. I am returning the unit. Thank you for your feedback. If you are not mechanically inclined then you should hire a plumber to install. We are sorry to hear about the situation you are in. I installed this dual flush valve and the Hydroclean fill valve in 3 toilets about 6 years ago.

I am half thru installing the device and then I read itI am frustrated obviously because of the wasted money and the wasted time. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); California residents prop 65 warning This product can expose you to chemicals including Styrene, which is known to the State of California to cause cancer. We also have an excellent team of technical support associates that can help provide information and instructions to help with your installation. Save my name, email, and website in this browser for the next time I comment. Good Morning! 0000228996 00000 n Click Here for AssistanceWell help get you sorted out.No thanks! Thank you for reaching out to us. 1. If you could please reach out to our Product Support team at 800-523-5135 (option 2) or [emailprotected], we would be glad to provide a replacement. I read the entire box before I purchased the Dual flush valve & Premium Fill valve it says it converts almost any toilet. They would be more than happy to answer any questions or provide some troubleshooting tips to make the installation process run smoothly. It has a plastic fitting that you hand tighten to hold it in place. Now Im having the same problem as Vincent, March 2017 the button for the small flush is extremely hard to push and has to be helRead Mored in to work. We are sorry to hear that you have recently had some trouble with the HYR270. trailer <]/Prev 868214>> startxref 0 %%EOF 148 0 obj <>stream You dont want to deform the silicone. If you need any help with installation please dont hesitate to reach out to us. Home Shop Bathroom Toilets - Danco Flush Valves HYR270 HydroRight Dual Flush Valve and Push Button Handle.

Thank you for choosing Danco/MJSI products. We are happy to help in any way we can. 0000010059 00000 n 0000088387 00000 n I installed it and it works fine. The button for the big flush is getting hard and harder to push also. Did so and no leaks. Vincent. We apologize for the difficulty you have experienced. cant find the paperwork for my hydro-right mod# HYR270 /dated 03-29-10 : 003053 (MEASURED 10 INCH) is leaking. Life hasnt been treating us very well lately, everything that can go wrong has gone wrong. I am a happy customer. 0000184380 00000 n The flush actuator is actually controlled by braided steel cable impressive. I went back to the store to see if they had any ideas and they informed me they are no longer carrying this product line. Thank you for taking the time to provide this valuable feedback. I am in NO Way a fan of Low-Flow in the toilet department, I am a big guy & along with that you get the picture, these are just soRead Moreme things that I think are important & had I know might have possibly played a role in my decision. Good Morning John, 0000232504 00000 n

It appears the blue plunger gasket is the issue although it does not appear that is repairable. kept draining small amounts of water. I have installed these on all three toilets at home and, for the most part, they work well. No leaks, fast filling, simple to install, simple to use. About a week later the valve showed up at my door. Home Shop Bathroom Toilets - Danco Toilet Tank Repair Kit HYR460 Water-Saving Toilet Total Repair Kit with Dual Flush Valve. If I could, I would switch to the dual flush lever handle instead of the button. Thank you for taking the time to provide this valuable feedback. Weve had 3 units for 2 years and the most used just started having an issue. We can assure you we have spoken with our Engineering team regarding the previously stated issues. Thank you for taking the time to provide this valuable feedback. }) Everything was extra clean, not much to clean. thru Fri. at 800-523-5135 (option 2), or if you prefer, you can email, lent Product Support team at 800-523-5135 (option 2) or. I went back to the store to see if they had any ideas and they informed me they are no longer carrying this product line. Do not flush for 60 minutes. Flush effectively. Clearly those blisters were keeping that gasket from sealing and that was my leak. I am overjoyed with the customer service. Rather than a nut that requires a wrench, the Danco unit has a plastic wing nut they instruct you to tighten by hand to three clicks. sets. Required fields are marked *. cross your fingers.

If youll please contact our excellent Product Support team at 800-523-5135 (option 2) or [emailprotected], we would be happy to send out a replacement. I am overjoyed with the customer service. Find stem and cartridge sizes with the StemFinder, Find the perfect part for your next project, Washing Machine Supply line Connector Hose, HydroClean Water-Saving Toilet Fill Valve with Cleaning Tube, HYR451T Water-Saving Toilet Total Repair Kit with Dual Flush Valve, HYR270 HydroRight Dual Flush Valve and Push Button Handle, WATER-SAVING DUAL FLUSH TOILET REPAIR KIT: Easily converts a standard toilet into a dual flush toilet that saves water by reducing the amount of water used with each flush. We apologize for the experience you encountered with the HYR270. The entire call took less than 3 minutes and Im not convinced she knew anything about troubleshooting this product. 0000008587 00000 n I came home and got the first one I replaced, looked inside and sure enough there was a thin flat washer style gasket, but it looked like it had the measles with small blisters on it. I should also remind you of the warranty and if you choose we would be happy to send you new parts or a replacement. Read Less I shut off the valve to stop the water to the toilet. Thank you for your inquiry. Ill update my review after its been in use a while. 0000128940 00000 n 0000085749 00000 n Press down with 2 fingers on the upper edge of the base. The fill valves last less than the six years they were originally warranted for and cost 2.5 times as much as a FluidMaster equivalent. We can be reached between 8 AM to 5 PM, CST Mon. Cup your hand over the exposed part of the valve and slowly turn the water on going to the toilet. Also, be sure to pull the zip tie up nice and tight (youll understand when you get to that part of the installation.

The actual installation took maybe 15-20 minutes. $(".read_more_705").show(); I called technical support to see if there was anything else I could try before buying a new valve.

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